2014 - 2020
Spanish, French, Catalan and English TeacherSelf-Employment - Dublin and Cork, Ai-xơ-lenPrivate Spanish, French and Catalan lessons to students and professionals, Dublin, Pisa. Ensured that the content best reflected the needs and purposes of the individual. Covered conversation, grammar, writing and exam preparations.
2017 - 2019
Procurement Specialist for CPLCPL - Dublin, Ai-xơ-lenPurchase Requisitions Reviewer: Contacted internal customers to clarify or provide information as necessary. Completed procurement justification forms for preferred suppliers. Translated some internal policies from English to Spanish.
Anti-Corruption Compliance Analyst: Prepared to new clients specific information and reviewed profiles for renewal process. Evaluated risk profile for Third Parties.
2015 - 2017
Multilingual Customer Service SpecialistConcentrix - Belfast, Vương quốc AnhEmail, phone and social media assistance (Spanish, French and English) with Tourism of Ireland. Assisted tourists to plan their journeys to Ireland and sent brochures to them. Translated some tourism information from English to Spanish.
2014 - 2015
Multilingual Customer Service SpecialistVoxpro, for Airbnb - Cork, Ai-xơ-lenMultilingual Customer Service Specialist on behalf of Airbnb. Email, phone and chat assistance (French, Spanish, English). Mediation between guests and hosts, who have their accounts on Airbnb. Assisted hosts whether they had difficulties, managing their accounts, listings and pay-outs and applying host guarantees when necessary. Helped guests find alternative accommodations.
2013 - 2014
Freelance Spanish TeacherSelf-employment - Paris, PhápSpanish Teacher to mature students and professionals for companies such as CFA - Métiers de l’Aérien, Marion Daré Academy des Langues and Complétudes in Paris, France.
2011 - 2012
Spanish TeacherLycée des Métiers Florian de Sceaux - Sceaux, Paris, PhápTaught Spanish to students aged between 15 to 18 years old in order to prepare them for their Spanish exams. Tutored students carrying out internships in the field of sales and business. Helped them with English lessons during their support classes.
2010 - 2011
Linguistic Project ManagerDatawords-Datasia - Paris, PhápIn charge of translation and proofreading from French and English into Spanish for challenging customers such as LVMH, Dior, l’Oreal and Montblanc. Managed customers’ orders until the end of the contract for each translation.
2009 - 2010
Spanish Teaching AssistantLycée Général et de l’Hotellerie de Chamalières - Chamalières, PhápTaught Spanish to students aged between 15-18 years old in a Catering School. Helped them prepare for their Spanish Exams.
2007 - 2009
Language InstructorGrupo CIEF - Barcelona, Tây Ban NhaTaught Spanish and Catalan to mature students. Taught French to groups of 5 to 10 students. Worked with such companies as Volpak and Alstom in the suburbs of Barcelona.